LEGAL REFERENCE

Your Privacy Comes First

We built garasibet around your account security and data protection. Every transaction through DANA, OVO, GoPay and QRIS is encrypted. Your personal information stays private, and we're transparent...

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garasibet Your Privacy Comes First

How We Handle Your Information

garasibet collects and processes your personal data to deliver account services, process payments through DANA, OVO, GoPay and QRIS, and comply with Indonesian regulations. We do not sell your information to third parties. Your data is stored securely and accessed only by authorised team members. We retain information for as long as your account is active, plus the period required by local

law. You can request access, correction or deletion of your data at any time through our support channels.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PLAYER SUPPORT

Privacy Questions? We're Here

Email Support Send privacy concerns to our data protection team. We respond within 48 hours and handle all requests confidentially.
Live Chat Chat with our support team directly through your account dashboard. Available during business hours for immediate assistance.
Account Settings Manage your privacy preferences, communication settings and data sharing options directly from your account control panel.
REVIEW SIGNALS

Privacy Standards We Follow

Data Encryption

All personal and payment data travels through SSL/TLS encryption. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

Compliance Review

Our privacy practices align with Indonesian data protection requirements and international standards for financial services.

Third-Party Audit

We undergo regular security audits by independent firms to verify encryption, access controls and data handling procedures.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS providers meet strict data security standards. We verify their compliance before integration.

Incident Response

If a data breach occurs, we notify affected users within 24 hours and work with authorities to resolve the issue.

Privacy Officer

Our dedicated privacy officer oversees all data handling, policy updates and user requests for transparency and accountability.

Consistent Privacy Across All Pages

Account PrivacyLogin credentials and session data are encrypted and never shared with third parties or marketing partners.
Payment PrivacyDANA, OVO, GoPay and QRIS transactions are processed through secure gateways. We don't store full card or wallet details.
Browsing PrivacyWe use cookies to improve your experience, but you can disable them in settings. Analytics data is anonymised.
Communication PrivacyEmail and SMS notifications are sent only to addresses you've verified. You control frequency and content preferences.
Location PrivacyWe collect location data only to verify you're in a supported region. This data is not sold or shared externally.
Device PrivacyDevice identifiers help us detect fraud and secure your account. This information stays within garasibet systems.
Policy UpdatesWhen we change this policy, we notify you 30 days in advance. Continued use means you accept the updated terms.
QUICK SIGNAL

What Defines Our Privacy Approach

Transparent Practices We explain exactly what data we collect, why we collect...
User Control You decide what information we use. Adjust privacy settings anytime...
Secure Infrastructure Our servers use enterprise-grade encryption, firewalls and intrusion detection. Regular...
Indonesia-First Compliance We follow Indonesian data protection law and regional payment regulations...
No Data Selling Your personal information is never sold to advertisers, brokers or...
Breach Accountability If your data is compromised, we take full responsibility, notify...

Privacy Policy Questions Answered

We collect your name, email, phone number, date of birth and address for account verification. Payment data (DANA, OVO, GoPay, QRIS details) is processed securely but not stored in full. We also track login activity and device information for fraud prevention.

We retain your account data while your account is active. After closure, we keep records for seven years to comply with Indonesian financial regulations. You can request earlier deletion, subject to legal holds.

Yes. Log into your account, go to Privacy Settings and select Download Data or Request Deletion. We'll process your request within 14 days. Deletion is permanent and cannot be reversed.

Absolutely. All payment transactions are encrypted end-to-end. We never store full wallet or card numbers. DANA, OVO, GoPay and QRIS providers handle sensitive details through their own secure systems.

No. We do not sell or share your personal information with advertisers or external companies. We only share data with payment processors (DANA, OVO, GoPay, QRIS) and legal authorities when required by law.

We notify you within 24 hours and provide guidance on securing your account. We work with Indonesian authorities and conduct a full investigation. Affected users receive support and monitoring for 12 months.

Email [email protected] or use the Privacy Contact form in your account settings. Our privacy officer responds within 48 hours to all data requests, complaints and policy questions.